We are an agency this is specialized in design-only, that is our main focus and that’s where we invest our energy. The benefits of this are that we deliver high-quality CX, UX and UI. We have extensive experience in designing hundreds of mobile and web applications in the last 10 years.
We are focused on high-quality results in only one niche; customer experience.
Our lead designer has 20 years of experience with a proven track record of working with big (ZTE, Toptal) corporations and medium/small companies (Donorbox.org, Dekedigital, Mindmeet etc).
We have experience in the following CX design services:
- customer journey mapping
- customer research
- customer testing
- omni-channel implementation
- wireframe and visual design
- CX measurement system implementation
Except for the file assets and visuals, you will receive the following benefits. All of our designs are intuitive and easy to use. As a result, your app will have :
• quality conversion rate
• quality retention rate
• quality engagement rate
We save your time by:
• asking the right questions
• performing competition research
• delivering wireframes and iterating quickly in the wireframe phase
• delivering high-quality documents, reports, and wireframes
Figma is currently the most advanced tool for UX design.
Some of the benefits include:
• you will always see the progress live
• incredible speed of the interaction prototype design - it saves almost 30% of the entire design time
• live collaboration on the design
www.figma.com
We can perform basic or advanced user testing. User testing gives us valuable info on how the user will actually use the interface and we usually experience unexpected user flow and usage patterns.
Besides design and client objectives, user testing gives us the answer to the objectives of the most important factor - actual users.
We have experience with qualitative and quantitative testing; how to segment customers, attract them to the user testing, ask unbiased questions and how to interpret the results.
Relax and be confident that you will achieve the best conversion, engagement and retention rates.
As an example, we enhanced the Donorbox.org conversion rates by 200% after our redesign.
Our advice and solutions would be derived to support the goals of three main sides:
1. customer user experience
2. clients as stakeholder
3. design agency high-quality standards.
We make sure all three sides goals are met; this assures a great quality and product success.
We or our agency designers have worked with major corporations, medium, and small companies throughout the last decade. All our designers are hand-picked 2% the best on the market.
"Supersuper agency is one of the best and most diligent agency that we've worked with. They have a pragmatic approach to implementing the latest design trends with careful attention to details."
Charles Zhang, San Francisco,
founder at Donorbox.org
Great communication is the key to successful product.
You will always know:
• what we were working on yesterday
• on what are we working today
• on what we will work tomorrow.
As a design agency, all our collaborators or employees are selected in a challenging screening process. With our knowledge, we can identify ones that stand out with the quality of work, service, and communication.
Out of 50 UX UI designers who applied to a senior UX designer job application we usually choose only one designer.
The filters and skills include:
• personality and verbal skills
• portfolio and skills review
• test assignment
• live assignment and skills test
• continued excellent work
One person shop or regular freelancers in most cases have general design experience, not specific niche UX experience. Also, their capacity can be overwhelmed that results in late delivery.
If you want to save money then one person shop or freelancer is a good choice.
Compared to one person shop we have the flexibility to include “hand picked” top 2% experts collaborators on your project, guarantee quality and delivery dates.
Big design agencies have some advantages, such as fixed teams. But, usually, their primary focus is to keep you as a client that results in over obedience and lower design quality that does meet the client needs but not the end user needs. Also, after they sell you the service you never know what team members will handle the design.
Compared to a big agency; when a problem appears, you do not call account director but me directly and I with my design background understand the challenge and can act and respond swiftly. We offer high-touch personal service built for you.
You are free to cancel the engagement at any time if you are not satisfied with the service or any other reason.
Depending on your project you can choose the engagement type.
Part-time engagement
Choose part time engagement when you want to get the best results within given time but if the project is not in a hurry.
Full-time engagement
Full time engagement is best suited when you want to receive the design results in the fastest possible time.
Hourly engagement
Hourly engagement are suitable when you want more work done in one day and less in the next day. Please note that the minimal hourly engagement daily is 3h.
Depending on your project scope and timeline we will recommend the number of designers that will be needed to finish the project on time.
Your confidence in us is our top priority. In the extremely unlikely circumstance that you will not be satisfied, we will credit back the advance payment without extra questions.
We will delegate senior UX and CRO specialist to consult you on the best way you can build or edit your product.
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We will delegate senior UX and CRO specialist to consult you on the best way you can build or edit your product.
Oops! Something went wrong while submitting the form
